Your new role As an ITSM Consultant specialising in Configuration Management, you will lead the design and implementation of Service Configuration Management practices. Your responsibilities will include defining the mission, roadmap, goals, and objectives of the practice, engaging and managing stakeholder relationships, and ensuring consistent execution of the service across the organisation. You will also be responsible for establishing data models, CI discovery strategy, organisational design, tooling selection, and supplier engagement. What you'll need to succeed ...
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